Let every booking run its own workflow.
Automate payments, customer preparation, supplier coordination, communications and operational follow-up around the real booking timeline. Automation doesn't just send reminders — it creates the payments, drafts and operational actions the booking needs next.
Everything your booking lifecycle needs
One workflow layer connecting payments, preparation, supplier coordination and communications to the real booking timeline.
Collect
- Payment Auto Notify with configurable lead time
- Second-payment date creates DRAFT + pending payment
- Destination-due payments generated before departure
- Check-in financial control before handover
Prepare
- Pre-departure requests data via the Customer Area
- Last-minute bookings still receive time-based communications
- After-sales sells extras before embarkation
- Extras automatically generate operational Tasks
Coordinate
- Supplier confirmation by email/WhatsApp accept/reject
- Activity Extra provider confirmation workflow
- Packaged experiences coordinate multiple providers
Protect the sale
- Option expiry releases inventory automatically
- Failed/abandoned checkout stays a recoverable booking
- Booking-state automation: Prebooked, Booked, Closed
Communicate
- Fully configurable templates by lifecycle, language & recipient
- Dynamic Booking/company tokens
- Email and WhatsApp for the same lifecycle moment
- Automated review requests via Trustpilot
Connects with your GDS, OTAs and channel manager out of the box.See all integrations
Payment Auto Notify
Every payment can carry its own follow-up date
A custom payment on a Booking can be configured with Auto Notify: Andronautic automatically sends the Pending Payment communication a chosen number of days before the due date, with a fully personalizable template.
- Stop relying on someone remembering when a customer needs to pay
- Works on any custom payment created on the Booking, not only standard schedules
- Template fully personalizable by language and recipient
Second payment
The payment milestone creates the administration behind it automatically
When the configured second-payment date arrives, Andronautic generates the invoice in DRAFT mode, creates the linked pending payment, and sends the Second Payment communication — all from the same milestone.
- DRAFT + pending payment + communication triggered together
- DRAFT stays editable and non-accountable until validated
- The financial state continues automatically once the customer pays
Pre-departure & after-sales
Move paperwork out of the marina and into the customer's own time
Pre-Departure requests contract data, passenger list, licences and documents through the Customer Area a chosen number of days before check-in — and still fires for last-minute bookings even if the nominal send point has passed. After Sales opens the same Customer Area for extra sales before embarkation.
- Late booking does not mean missed preparation
- Keep selling after the booking without creating more manual work
- Both automations route the customer straight into the Customer Area
Extra → Task
Turn every extra sold into the work required to deliver it
When an Extra is added to a Booking, Andronautic can automatically create a Task for a configured team member — with a description, a due date relative to check-in and the Booking context inherited automatically.
- The responsible user gets an email reminder as the due date approaches
- The Task surfaces inside the Check-in App, not a disconnected task manager
- The sale creates the operational follow-up automatically
Extra → Provider confirmation
Sell the extra. Automatically ask the provider who must deliver it.
For Activities, an Extra linked to a CRM Provider and marked Need Confirmation triggers a personalized email/WhatsApp accept-or-reject request with the Booking context — exactly like Life&Sea packaging a Palma Aquarium ticket as a mandatory Extra of its catamaran excursion.
- The customer buys the extra online while Andronautic coordinates the supplier behind it
- Mandatory extras can model a required third-party component of a packaged experience
- Sell one experience. Coordinate every provider behind it
Inventory & recovery
Release expired holds automatically without throwing away the sale
An expired Option automatically moves back to Option Request, releasing the availability block while the customer can still confirm from the same link — and a failed or abandoned checkout stays a recoverable booking with an automatic recovery email, not a lost sale.
- The customer is told the hold expired but can still confirm if availability remains
- A failed payment triggers an automatic recovery email, not silence
- Both flows keep the reservation path alive instead of starting over
Why it works
Every capability above solves a specific operational problem — here is the direct business outcome behind the strongest ones.
A booking creates a long sequence of repetitive admin and operational work
Booking-native automation across payments, preparation and operations
Turn the booking lifecycle into an executable workflow
Someone has to remember when every customer needs to pay
Payment Auto Notify with configurable lead time
Every payment carries its own follow-up date
Invoicing milestones get missed while the booking evolves
Second-payment date automatically creates DRAFT + pending payment + communication
The payment milestone creates the administration behind it
An extra sold rarely turns into a task someone actually does
Extra automatically generates an operational Task in the Check-in App
The sale creates the operational follow-up automatically
Externally supplied extras need manual supplier coordination
Activity Extra Provider-confirmation workflow by email/WhatsApp
Sell one experience, coordinate every provider behind it
Expired options and failed checkouts usually just disappear
Automatic option release and abandoned-checkout recovery
Don't turn an expired hold or a failed payment into a lost booking
Booking → Payment reminders → Pre-departure prep → Extras & tasks → Departure → Check-in → Close & review
The same booking timeline drives every automated action from confirmation to post-service follow-up.
Booking
The lifecycle timeline starts with payment and service dates.
Payment reminders
Auto Notify and second-payment DRAFTs run on schedule.
Pre-departure
Pre-departure and after-sales prepare the customer and the sale.
Extras & tasks
Extras generate Tasks and, where needed, provider confirmation.
Departure
Destination-due payments generated ahead of arrival.
Check-in
A final financial check runs before handover.
Close & review
A closing communication invites feedback after service.
One automation layer, a different emphasis per solution
The same lifecycle automation takes a different shape depending on the solution running on top of it.
Boat Tours & Experiences
Confirmations, payment reminders, pre-departure and after-sales workflows, externally supplied extra confirmation and reviews.
Day Charter
Staged payments, option expiry, pre-departure preparation, extras-to-tasks, departure collections and check-in payment control.
Boat Clubs
Booking and member communications with financial/operational workflows where configured.
Weekly Charter & Houseboat Rental
Option expiry, deposit/final payment, long pre-departure preparation and extras-to-tasks.
Tour & Activity Agencies
Customer/provider workflows, payment processes and Activity Extra provider confirmation.
Charter Agencies
Customer/provider workflows, supplier confirmation, staged payments and failed-payment recovery.
Boat Sales
Primarily CRM/task/follow-up automation rather than booking lifecycle automation.
Connected to the rest of the platform
Automation turns milestones from every other area into the next action, without waiting for a person to notice.
CRM & Sales
Booking contacts, tasks, alarms, providers and commercial actors provide the workflow context.
ExploreBooking Engine & Commerce
Payment rules, extras, provider-confirmation requirements and option expiry provide the milestones that drive automation.
ExploreDistribution & Channel Manager
Externally created bookings can continue into the same downstream automation where integration depth permits.
ExploreOperations
Pre-departure preparation, extra-driven tasks, destination payments and check-in connect directly with Staff workflows.
ExploreFinance & Administration
Expected payments, pending collections, DRAFTs and payment milestones are core automation objects.
ExploreWebsites & Direct Sales
Website checkout, failed payments, Customer Area completion and extras feed the automation layer.
ExploreLet every booking run its own workflow.
Automate the repetitive work before, during and after every booking.
Automation doesn't just send reminders. It creates the payments, drafts and operational actions the booking needs next.
Every payment can carry its own follow-up date.
The payment milestone creates the administration behind it automatically.
Turn every extra sold into the work required to deliver it.
Sell the extra. Automatically ask the provider who must deliver it.
Release expired holds automatically without throwing away the sale.
Don't turn a failed payment into a lost booking.
Automation executes the process. AI helps decide what should happen next.
See it running at scale
From single-boat operators automating a handful of reminders to fleets running thousands of lifecycle communications a season — businesses use Andronautic to keep the repetitive work moving without manual follow-up.
Read customer storiesTalk to someone who understands marine automation.
Book a free consultation and see how Andronautic's Automation fits your payment schedule, your extras and your supplier network — no generic sales pitch.