Privacy Policy

1. Introduction

At Andromeda Solutions SL we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our corporate website (https://andronautic.com/) and informs you of your privacy rights and how the law protects you.

This policy applies only to the Andromeda Solutions SL corporate website, which provides information about our AndroNautic product and services. It does not apply to the AndroNautic SaaS platform, which has its own terms and privacy policy available to registered users upon login.

2. Data controller

• Andromeda Solutions SL
• Tax ID (NIF): B57804478
• Address: Carrer Virgili 27, Club Marítimo San Antonio de la Playa, 07610 Palma, Mallorca, Spain
• Email: info@andronautic.com
• Phone: +34 971 099 217

3. Personal data we collect

Through our corporate website, we collect the following personal data:

• Contact form: name, email address, phone (optional), company (optional), and the content of your message. This form is managed through an external form/CRM provider ([TO CONFIRM: exact legal name and location of the contact form provider]).
• Browsing and cookie data: usage data collected through cookies and similar technologies (pages visited, time spent, traffic source), subject to consent managed through our cookie banner. See our Cookie Policy for more information.
• Analytics and advertising measurement: if you accept the corresponding cookies, we use Google Analytics 4 and Google Ads conversion tracking, both loaded through Google Tag Manager. These tools collect information such as the pages you visit, your interactions with the website (for example, submitting the contact form), the traffic source, the ad click identifier (gclid), device and browser type, and approximate location derived from your IP address. We do not use this data to show you personalized advertising.

4. Purpose of processing

• Managing and responding to enquiries received through the contact form.
• Sending you information about our services that you have expressly requested.
• Analyzing website usage to improve its content and performance.
• Measuring the effectiveness of our Google Ads campaigns (conversions), without personalizing ads.
• Complying with our legal obligations.

5. Legal basis

• Consent, when you voluntarily submit your data through the contact form or accept non-essential cookies (analytics and advertising measurement). You can withdraw your consent at any time through the cookie settings panel.
• Legitimate interest, for ensuring the security and technical operation of the website.
• Compliance with legal obligations.

6. Data retention

• Contact form data: retained for up to 2 years from your last interaction with us.
• Google Analytics data: retained for up to 14 months, after which it is automatically deleted.
• Google Ads conversion data: stored in cookies for the period indicated in our Cookie Policy (up to 90 days).

7. Data security

We apply appropriate technical and organizational measures to protect your data against unauthorized processing, accidental loss, or destruction, including encryption of communications and access controls. The website is hosted and delivered through Cloudflare, Inc.'s global network, which uses data centers located in different countries to improve the website's speed and security.

8. Sharing data with third parties

We do not share your personal data with third parties, except:

• With service providers that support the website's operation or the handling of your enquiries (for example, the contact form provider or the cookie consent platform), subject to confidentiality and data processing agreements.
• With Google Ireland Limited, as provider of Google Tag Manager, Google Analytics and Google Ads, only if you have accepted the corresponding cookies. More information: How Google uses information from sites that use its services.
• When required by law or requested by a competent authority.
• In the event of a merger, acquisition, or sale of company assets.

9. International transfers

Because we use Cloudflare, Inc.'s global network to host and deliver the website, certain technical data (such as your IP address) may be processed on servers located outside the European Economic Area (EEA), including in the United States. Cloudflare has a Data Processing Addendum that incorporates the EU Standard Contractual Clauses and relies on the EU-US Data Privacy Framework as an additional safeguard for such transfers.

Google Analytics and Google Ads may involve the transfer of data to Google LLC in the United States. Google LLC is certified under the EU-US Data Privacy Framework and also applies the EU Standard Contractual Clauses to such transfers.

[TO CONFIRM: whether the external contact form provider involves any additional transfer of data outside the EEA and, if so, what safeguards apply.]

10. Your rights

Under the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request erasure of your data.
• Restrict processing.
• Request data portability.
• Object to processing.
• Withdraw your consent at any time.

You can exercise these rights by writing to info@andronautic.com. We will respond within one month.

11. Complaints

If you believe we have not handled your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD): C/ Jorge Juan, 6, 28001 Madrid, Spain — www.aepd.es.

12. Changes to this policy

We may update this policy periodically. The version in force will always be the one published on this page, with the last-updated date shown above.

13. Contact

info@andronautic.com — +34 971 099 217